Using our Website

This website is all about Epicurium, our brands, their products and the knowledge we want to share with you. Use the links along the top to discover the brands we have listed, and the categories we specialise in or broaden your knowledge with our trends and insights section.

How do I trade with Epicurium?

If you're an existing customer with us and already have an account on our shopping portal, just click here or on any of the prompts throughout the website to login.

Registering for an account with us is simple, just follow the instructions on this page.

What's your minimum order?

We don’t have one! However, delivery charges will be applied to smaller orders falling below our free delivery threshold for your region.

How much is delivery?

For most parts of the UK delivery is free for orders over £80 (excluding VAT). For those regions where delivery costs are higher, we aim to subsidise delivery by an equivalent amount, so all customers receive the same level of discount on delivery charges.

Where do you deliver?

We use respected national UK couriers for most of our deliveries to ensure coverage across all of the UK, including the Scottish Highlands, Channel Islands, Isle of Man, and Northern Ireland.

When will I receive my order?

Once an order is complete, we aim to dispatch within 48 hours (stock allowing), and for most parts of mainland GB, delivery should be made within 48 hours from dispatch. For courier deliveries, you’ll receive a notification by email from our courier partner to let you know they have the parcel and to give an indication of when it will be delivered.

To ensure timely delivery, please ensure the delivery details are correct and recognisable to our courier drivers. As we deliver only to business addresses we do expect that there will be someone available at the address to receive the order during normal business hours.

What payment methods do you offer?

You can pay us by credit/debit card, or by account invoice. Full payment must be received before orders can be dispatched. Direct debit payment and trade credit accounts are available to established regular customers meeting our criteria & subject to the usual credit checks. Please ask for details if you’d like to hear more about these options.

Do you work with any buying or symbol groups?

Yes we do! You can find out more about who we work with on this page.

What shelf life do you offer?

We aim to provide you with the very best shelf life on our ranges where possible, however, due to the nature of the products some have a naturally shorter shelf life. Please do ask prior to ordering if you have any specific requirements.

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